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Introduction
Respect for your personal information
is important to
diy-garden.com.
This website,
diy-garden.com, is powered by
Révolution
Saguenay-Lac-Saint-Jean. On this website, the terms,
belonging to the first person plural, "we", "us" and "our" refer
to
diy-garden.com, "this policy", refers
to the policy of confidentiality as well as all the information
and modalities present on this page. Also, the personal and
possessive pronouns "you" and "yours" in the plural refer to
readers, users and customers browsing this website.
diy-garden.com offers this website, including all
information, tools and services available to you, the user,
conditioned upon your acceptance of all terms, conditions,
policies and notices stated herein.
We mean by personal information any
data or indications that relate to you and by which we can
identify you, such as your first name, your last name, your age,
your phone number, your postal address, your email address, the
name of your company and its contact details, your IP address,
your nationality, your origin, your personal and professional
history, your financial transactions, the number of your
carrier, the numbers allowing you to be identified.
By visiting this website and/or
purchasing one of our products or services, you agree in our
"service" to respect our policy and therefore you agree to be
bound by the following terms: "The information collected on this
website, Security of your personal data, Rights of access,
rectification and deletion of your personal information, Email
marketing, Security and Contact details of the person
responsible for this privacy policy and the management of
personal information", including the additional terms,
conditions and standards to which referenced herein and/or
accessible by hyperlink as needed. This policy applies to all
users of this website, including, but not limited to, users who
browse the website, who are sellers, customers, merchants,
and/or content contributors.
Please read this policy carefully
before using our website. By accessing and using any part of
this website, you agree to be bound by this policy. If you do
not agree to all the terms and conditions of this agreement,
then you must not access the website or use its services.
All new features and tools added to
THIS NON-TRANSACTIONAL WEBSITE
in the future
will also be subject to this policy. You can review the most
current version of this policy at any time on this page. We
reserve the right to update, change or replace any part of this
policy by posting updates and/or changes to our website. It is
your responsibility to check this page regularly to see if any
changes have been made. Your continued use of or access to the
website following the posting of any changes constitutes your
approval to abide by those adjustments.
The purpose of the privacy policy is
to inform you about:
- How we collect, use and disclose
your personal information and the purposes for which it is used;
- Your rights with respect to such
information;
- The website's policy regarding the
use of cookies;
- The security in place to protect
your personal information;
- The person responsible for personal
information for this website.
Information collected on this website
You consent and accept when creating
an online account and filling out any form, that your personal
and login information is managed by
diy-garden.com.
On this website, we may collect your
information in the following ways:
- Miscellaneous forms, such as a
contact form, a job application form, a registration form, a
purchase form, a newsletter form, etc.
- Third-party tools such as Google
Analytics, Google Tag Manager, Facebook pixels, Hotjar, Chat
Messenger, etc.
When you fill out a form or any
communication tool, you agree that we contact you by any means
of communication to send you information that we deem relevant.
Also on this website, we may collect
the following information about you:
- Personal data that you have
voluntarily disclosed by filling out a form on our website, such
as your first name, last name, phone, email, address, company
name, etc.
- Personal information included in any
document related to the sending of attachment(s);
- Data collected through contests,
surveys, chat tools, newsletter subscription, etc.
- Data collected by Google Analytics
tools, Google Tag Manager, Facebook pixels, Hotjar, Chat
Messenger, etc.
The data collected makes it possible
to:
- Follow up on your request for
information, quote, job application, registration for an event,
etc.
- To improve our services and your
customer experience;
- Perform market analysis for
marketing purposes;
- To become aware of and best respond
to your needs and preferences.
This data can be used for other
purposes in order to improve the experience of the Internet user
or the customer.
Security of your personal data
External
links
Your personal information collected on
this website is only processed by us. However, the
diy-garden.com website may contain links to other
websites, including those of its partners or third parties. We,
diy-garden.com, are not responsible for
the privacy policy, the way personal information is collected
and the content of other websites. The websites to which you
have access by hyperlinks from this website may use cookies.
diy-garden.com encourages you to read the
privacy policy of other websites before providing them with your
personal information.
Automatic collection of anonymous
information
When you browse the website, some
anonymous information regarding your visit is automatically
recorded, such as the type of browser used, the IP address used
to access Internet, the date and time you accessed the website,
the pages viewed on our website, as well as the Internet address
of the referring website, if any, from which you accessed the
diy-garden.com website. This type of
information is not deemed personal and may be used by
diy-garden.com to verify activity on your
account.
Retention of your data
Your personal data is stored in a
database held by Révolution Saguenay-Lac-Saint-Jean, located in
the province of Quebec, Canada. However, your personal
information is harbored in the USA,
by
GoDaddy,
through their
Relational Database Service (RDS). Your personal data, stored
and backed up at AWS, is protected using encryption technology.
Your personal Information harbored in the United States is
subject to different personal information protection policies,
as it is subject to applicable local laws and may be subject to
disclosure to governments, courts or law enforcement agencies of
that foreign country, in accordance with their laws. However,
our practices regarding your personal data will at all times
continue to be governed by this privacy policy, which is
dictated by the law on the protection of personal information in
the private sector. When we collect your data, we are committed
to maintaining a high level of confidentiality in respecting and
securing your personal information, by integrating the latest
technological and digital innovations.
Despite the measures described above,
no method of transferring and storing data is completely secure
or error-free. We cannot guarantee absolute security. If you
have reason to believe that your relationship with us is no
longer secure (for example, if you believe the security of the
data provided to us has been compromised), please contact us
using the contact details in the section "Contact Us" below.
Cookies and advertisers
The website or the web agency
responsible for creating the website may have integrated cookies
into your browser in order to better personalize your browsing
experience on the website.
By "cookie", we mean a piece of data
that can be sent to your computer from a web server, and which
will then be placed by your browser on your computer's hard
drive. Cookies allow
diy-garden.com to:
- Recognize your computer when you are
on our website in order to personalize your online experience;
- Ensure a more efficient access for
users, track transaction history and store information from one
session to another;
- Improve the functionality of the
website (personalized search, videos, share buttons, etc.);
- Recognize your browser as that of a
previous visit;
- Save your preferences that you
determined during a previous visit on this website;
- Check if you are connected to
third-party services;
- Identify in real time, or
subsequently, the user browsing this website;
- Analyze statistical traffic data on
this website to help measure and study the effectiveness of
interactive online content, features, advertising and other
communications.
Advertisers and/or other partners that
may appear on this website may use cookies that are not from
diy-garden.com’s website. Such content or
advertisements may have cookies to help track and target your
interests as a website user in order to personalize
advertisements and other messages that may be of interest to
you.
diy-garden.com is not responsible
for such cookies.
Most web browsers (such as Microsoft
Internet Explorer, Google Chrome and Firefox) have an option to
notify you of cookies received or to prevent the transmission of
cookies. However, by disabling cookies, you will not be able to
use certain personalized features on this website.
By visiting our website and using our
services and products, you understand how your personal data is
processed and you agree to it in accordance with our privacy
policy. We respect your privacy and your right to control your
personal data, which is why we are committed to being
transparent regarding the collection of your personal data.
Rights of access, rectification and
deletion of your personal information
You can be informed of your personal
information, update it, modify it or request its deletion by
making a written request addressed to the person responsible for
personal information.
In the case of any account on this
said website, we authorize you to modify, update or delete the
information transmitted on your account.
Upon written request, by e-mail or
letter, you can access the personal information we hold about
yourself and, if need be, request that necessary corrections be
applied to it, as authorized or prescribed by law.
In order to make a request to delete
your account or personal data, please contact us.
Marketing emails
diy-garden.com
may use automatic email sending software for promotional or
marketing purposes including, but not limited to, launch offers,
updated information about products or services, discounts,
special offers and promotions or offers from its partners.
Security
In order to best protect your personal
data, the website has an SSL certificate (Secure Sockets Layer),
which is an electronic certificate authenticating the identity
of a website and allowing an encrypted connection. Therefore,
the communication between the browser and the web server is
encrypted through a secured encrypted protocol. A website with
an SSL certificate is illustrated with a padlock next to its URL
and its http protocol is marked with an s: https.
We,
diy-garden.com,
commit that, when your data is sent via a browser that uses the
"https" protocol, the SSL certificate guarantees that it will be
encrypted and protected against any interception. The SSL
certificate ensures the confidentiality of online interactions
and the authenticity of the website so that you can confidently
share your personal information.
The SSL certificate makes it possible
to secure your following personal information during
communication with the browser and the server:
- login identification information;
- credit card transactions or banking
information;
- personally identifiable information,
such as name, address, date of birth or phone number;
- legal documents and contracts;
- medical records;
- confidential information.
Contact details of the person
responsible for this privacy policy and the management of
personal information
For questions or comments about this
policy or to make a request regarding your personal information
collected via our website, you can reach the contact responsible
for this file by phone, email or mail:
Contact’s name: Pascal Tremblay
By phone:
By email: admin@revolution-saglac.com
By letter: |
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